What is the Snazzyway Annual Warehouse Maintenance Closure?

To serve you better, we conduct scheduled annual warehouse maintenance every year from 14th to 19th July. This essential process helps us keep our systems optimized, ensure inventory accuracy, and improve order fulfillment for the rest of the year.

📅 Closure Dates

Every Year: 14th July – 19th July
Operations Resume: 20th July

Why is Snazzyway’s Annual Warehouse Maintenance Scheduled from 14th to 19th July?

The period from 14th to 19th July has been strategically chosen for our annual warehouse maintenance because it is typically a lean sales period in the fashion and lingerie industry. During this time:

• Customer demand is relatively lower compared to festive or seasonal sale periods.

• There are no major holidays, promotions, or shopping festivals.

• It allows us to minimize disruption to overall business and order volume.

By utilizing this low-activity window, we can efficiently carry out deep cleaning, inventory audits, system upgrades, and workflow improvements—without affecting customer satisfaction or major sales campaigns.

What Services Will Be Affected?

1. Order Dispatch & Shipping

• Orders placed during this time will be processed after 20th July.

• No parcels will be shipped during the maintenance period.

• Tracking information will be updated once dispatch resumes.

Returns & Replacements

• Return pickups and processing of replacement requests will be temporarily paused.

• Any return requests submitted between 14th and 19th July will be addressed starting 20th July.

3. Customer Support

• Our customer service team remains fully operational during this time.

• Queries related to account access, payments, or general support will be answered.

• Shipping and logistics-related queries will be addressed after the warehouse reopens.

Why This Happens Every Year

To maintain high operational efficiency and better serve our customers, this annual closure is crucial for:

• Deep cleaning and sanitization of the warehouse

• Inventory reconciliation and quality checks

• System upgrades and fulfillment process improvements

• Training and reorganization for warehouse staff

FAQ

Q: Can I still place an order during the closure?
Yes, you can place orders as usual. However, dispatch and delivery will begin after 20th July.

Q: Will my return be accepted if it falls during this period?
Yes, we will record your return request, but processing will start only after the warehouse reopens.

Q: Is customer support available during these dates?
Absolutely. Our customer support team is available via email, phone, and live chat during the closure.