I have taken the White Label Pro account, but when I received my first order, I did not see my brand label. Why?

We understand that your first order did not include your custom brand label, and we’re here to guide you through the process to ensure this is addressed moving forward. Below is a detailed explanation and step-by-step tutorial to clarify the situation.

1. White Label Pro Account: Understanding the Process

When you sign up for the White Label Pro account, it entitles you to receive products with your brand label. However, to ensure all orders are aligned with your brand, there are key steps that need to be completed first:

• Label Printing Timeline:
  • Your custom brand label will only be printed and attached to products after we receive confirmation that your website has been fully completed and your label design has been submitted and approved.
  • This is important because we want to ensure all aspects of your brand (including your website and label) are finalized for a consistent and professional presentation.

2. Fulfilling Orders Before Label Printing

If an order is placed before the label printing process is completed, your products will be fulfilled using items from our random batches. This is to prevent any delays in delivery while your brand label is still under preparation.

• Why This Happens:
  • To maintain fast delivery, orders placed prior to label confirmation are shipped from our existing stock, which does not include your brand label. This ensures you receive the products on time but without your custom branding.
  • Example: If your first order came through before your website and label design were finalized, it was processed without your label to avoid delays.

3. Completing the Brand Label Process

To have your label attached to all future orders, please follow these steps:

• Step 1: Website Completion

  • Confirm that your website is live and fully operational. Your website acts as the main point of brand identity, so we ensure it is completed before moving forward with label printing.
  • If you need help completing your website, feel free to reach out to our web development team.

• Step 2: We Design Your Label

  After your website is finalized, our team will design your custom label. Please provide us with the necessary details, such as your logo and branding preferences. We will ensure the label meets all the required specifications in terms of size, quality, and resolution for optimal printing.

• Step 3: Approval & Printing

  • Once the label design is approved, we will proceed with printing. This process typically takes 7-15 days.
  • After printing, your brand label will be attached to all future orders.

4. Ensuring All Future Orders Include Your Brand Label

• Step 1: Wait for Label Confirmation:

  • Make sure you receive confirmation from us that your brand label has been printed and is ready for use before placing any new orders.

• Step 2: All Future Orders Branded:

  • Once confirmed, all orders from that point forward will feature your custom brand label. You can rest assured that your products will reflect your branding, helping build your brand’s identity.

• Pro Tip: We recommend waiting until the label printing is completed before promoting or launching your products to ensure your customers always receive fully branded items.

5. FAQ - Common Questions Regarding Brand Labels

• Q: How long does the label printing process take?

  • A: The printing process typically takes 7-15 days.  We will notify you as soon as the labels are ready.

• Q: Can I place orders while waiting for the label to be printed?

  • A: Yes, you can place orders; however, they will be shipped without your brand label until the printing process is completed.

• Q: How will I know when my label is ready?

  • A: You will receive an email confirmation from our team once your labels have been printed and are ready for use.

6. Final Checklist: Next Steps for Adding Your Brand Label

• Confirm your website completion.
• Wait for label printing confirmation from our team.
• Place future orders once you receive the confirmation that your label is ready.

We hope this tutorial helps clarify the process and resolves any confusion about the White Label Pro account and your brand label.