How to Process Cash on Delivery (COD) Orders with Fly ?

Not everyone prefers to pay online using a debit or credit card due to trust issues or lack of proper infrastructure. To cater to these customers, Snazzyway offers a Cash on Delivery (COD) payment option for all domestic orders. Here’s how it works:

Cash on Delivery (COD) Process

For all COD orders, the complete wholesale price of the products must be paid in advance before the order is dispatched.

Once the order is successfully delivered and the customer makes the payment, the collected COD amount is transferred by our courier partners to us. We then remit the amount to you according to our regular payout schedule.

COD collections are settled every Saturday, providing a consistent and predictable cash flow for our partners.

A nominal COD handling charge of ₹99 per parcel is applicable and will be deducted from the collected amount before remittance.

In case a COD order is returned undelivered (RTO), a 20% restocking fee based on the wholesale price will apply, along with the actual Return-to-Origin shipping charges incurred.

Option A: Process COD Orders Directly with Your Shipping Partner

1. Choose a Shipping Aggregator:

   • Look up shipping aggregators like ShipRocket or Shyplite that offer good rates on shipping.
   • Open an account with your chosen shipping aggregator.

2. Schedule Shipments:

   • When a customer requests COD, schedule a shipment from your shipping account instead of asking Fly to ship.
   • The shipment will be picked up from Fly's warehouse and delivered to your customer.

3. Receive Payments Directly:

   • When the customer pays on delivery, the shipping company will collect the payment and transfer it directly to your bank account.
   • Note: You will need a GSTIN to use this method.

Option B: Let Fly Handle Your Cash on Delivery Orders

1. No Need for a Shipping Account:

   • You don’t need to have an account with any shipping companies. Fly will handle everything for you.

2. Processing Orders:

   • Your orders will be processed using Fly’s accounts with our integrated shipping partners.
   • All shipments will be handled by Fly’s shipping partners, ensuring a smooth delivery process.

3. Receiving Payments:

   • Since all orders are shipped using Fly’s partners, the shipping company will pass the collected payments to Fly.
   • Fly offers COD remittance every Saturday to ensure you have a steady cash flow.

4. COD Charges:

   • Fly charges Rs 99 per parcel for Cash on Delivery services.