What Are the COD Remittance Guidelines for Sellers?

To maintain a secure, transparent, and sustainable payment process, all Cash on Delivery (COD) remittances are released according to the COD amount collected from the customer. This structured schedule provides sufficient time for successful delivery confirmation, courier settlement, customer acceptance, return-to-origin (RTO) processing, and resolution of any delivery-related disputes before funds are transferred to sellers.

Why Are COD Remittances Scheduled?

Unlike prepaid orders, COD payments are collected by the courier partner after successful delivery and are subsequently remitted to us. Additional processing time may be required to account for courier settlement cycles, delivery verification, customer return windows, and any discrepancies that may arise. Our remittance schedule is designed to ensure that sellers receive accurate payments while minimizing the risk of post-payment adjustments.

COD Remittance Schedule

COD Collection Below ₹3,000

For COD orders where the amount collected from the customer is below ₹3,000, payment will be released 30 days after the order is successfully delivered, provided the corresponding COD amount has been received from the courier partner and credited to our bank account.

COD Collection Between ₹3,000 and ₹4,999

For COD orders where the amount collected from the customer is between ₹3,000 and ₹4,999, payment will be released 20 days after the order is successfully delivered, provided the corresponding COD amount has been received from the courier partner and credited to our bank account.

COD Collection of ₹5,000 or Above

For COD orders where the amount collected from the customer is ₹5,000 or above, payment will be processed every Saturday, provided the order has been successfully delivered and the corresponding COD amount has been received from the courier partner and credited to our bank account.

Conditions for Payment Release

COD remittances are processed only after all of the following conditions have been met:

The order has been successfully delivered.
The corresponding COD amount has been received from the courier partner and credited to our bank account.
The applicable settlement period has been completed.
The seller account is active and compliant with platform policies.
Valid bank account details are available for remittance.

Important Notes

Settlement periods are calculated from the order delivery date, provided the corresponding COD amount has been received from the courier partner and credited to our bank account.
Weekly payouts scheduled for Saturdays may be processed on the next working business day if Saturday falls on a public holiday or banking services are unavailable.
Multiple eligible COD remittances may be combined into a single payout.
Applicable platform fees, shipping charges, approved refunds, penalties, or other adjustments will be deducted before payment is released.

Our COD remittance policy is designed to balance timely seller payouts with secure transaction processing, protecting both sellers and customers while ensuring a reliable and sustainable marketplace.